Frequently Asked Questions
Everything you need to know about your iShopLiquor experience.
Do I need to be of legal age to purchase from iShopLiquor?
Yes, you must be at least 21 years of age (or the legal drinking age in your jurisdiction) to purchase alcohol. A valid government-issued photo ID is required upon delivery.
How do you handle shipping and delivery of fragile bottles?
We use specialized, high-durability packaging designed for glass bottles to ensure your order arrives safely. All shipments are insured against breakage during transit.
What is your return policy for alcoholic beverages?
Due to state and federal regulations, we cannot accept returns on alcohol once the seal is broken. If a bottle arrives damaged or the wrong item was sent, please contact our support team within 24 hours.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay for a secure checkout.
Do you offer international shipping?
Currently, iShopLiquor only ships within the United States to states where direct-to-consumer alcohol shipping is legally permitted.